Goalsetter FAQs
 

1. What is the warranty?

2. Where are they made?

3. Can you adjust the height?

4. What are the differences between Goalsetter Basketball Systems and their competitors?

5. Does Rainbow install the basketball systems?

6. Do all of your residential hoops have a black pole?

7. Do you have pole pads, backboard pads and lights that attach to your systems?

1. What is the warranty?

• All poles (excludes paints): Lifetime

• Acrylic Backboard: Lifetime

• Polycarbonate Backboard: Lifetime

• Glass Backboard: Lifetime

• Hand Cranks (internal): Lifetime

• Hand Cranks (external): Lifetime

• Rims (standard, flex): 2 years

• Rims: 5 years

2. Where are they made?
All components except the rims are manufactured entirely in the US. The factory in Sully, Iowa. Competing hoops have steel and other components made overseas.

3. Can you adjust the height?
Yes. On most of our systems, there is a height adjustment mechanism that goes as low as 6 feet with no difference in stability or quality.

4. What are the differences between Goalsetter Basketball Systems and their competitors?

There are many.

Anchors – Ours consist of a pole buried in the ground surrounded by concrete while our competitors offer only j-bolts in concrete. Our anchor provides for greater stability of the entire system.

Offset Pole Design – The steel is structural 7 gauge rather than the thinner 11 gauge used in other poles. The unique offset design significantly decreases the movement of the unit during play.

Backboards – While many companies offer glass backboards, Goalsetter surpasses the competition by using the H-frame construction with its higher quality steel. It provides the best ball response available on a residential system.

Height Adjustment – The Compression Height Adjustment Mechanism is patented by Goalsetter to give the easiest adjustment available on a residential system while being safer than any other height adjustment option.

Appearance – Goalsetter Basketball Systems provides not only the best stability for playing basketball but also the best look to enhance your driveway or backyard court rather than detract from it.

5. Does Rainbow install the basketball systems?
Yes. We offer full installation of all of our in-ground systems The installation commonly consists of a trip to your home to install the anchor in concrete and a return visit a few days later to stand up the system. If you choose to install yourself, we will give you an anchor at purchase and deliver the hoop within 7-10 days.

6. Do all of your residential hoops have a black pole?
No. Though most have a black pole and extension arms, Goalsetter offers paint of virtually any color you may want. We are the only company to offer this service.

7. Do you have pole pads, backboard pads and lights that attach to your systems?
We offer pole and backboard pads of many colors but we do not offer lights that attach to our systems. We have found that attached lighting options do not rise to the level of quality we want on our systems. Please contact us for further elaboration on the potential drawbacks of attached lighting.